Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order has shipped.

 Shipping Rates

• Free Standard Shipping on orders over $50
• Flat rate of $7.99 for orders under $50
• Expedited shipping options available at checkout

 We currently ship within the continental United States. For orders to Hawaii, Alaska, or internationally, please contact us directly at support@sealvax.com.

 Questions?
We’re here to help! Reach out anytime at support@sealvax.com, and a member of our team will get back to you as soon as possible.

We offer hassle-free returns within 30 days of purchase — no questions asked. If you’re not completely satisfied with your SealVax product, simply reach out and we’ll make it right.

To start a return:
Email support@sealvax.com with your order number and we’ll respond with return instructions.

 Return Conditions

• Item must be in the same condition you received it: unused, with tags, and in original packaging.
• Proof of purchase (order number or receipt) is required.

 Damages & Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue quickly.

Refunds
Once we receive and inspect your return, we’ll notify you of the refund status. If approved, your refund will be processed to the original payment method. Please note: your bank or credit card company may take additional time to post the refund.

 Questions?
We’re here to help! Reach out anytime at support@sealvax.com, and a member of our team will get back to you as soon as possible.

We back our products with a 1-Year Limited Warranty against manufacturing defects and workmanship issues. 

What’s Covered

• Defects in materials or manufacturing under normal household use
• Faulty parts such as seals, vacuum ports, or electronics

What’s Not Covered

• Wear and tear (e.g. vacuum bags, gaskets)
• Damage from misuse, drops, modifications, or unauthorized repairs
• International or commercial use

To File a Claim
Email support@sealvax.com with:

• Order number
• Description of the issue
• Photos or video if applicable

 If your warranty claim is approved, we’ll send a replacement product or part at no cost.

 Questions?
We’re here to help! Reach out anytime at support@sealvax.com, and a member of our team will get back to you as soon as possible.

What currency does your site use?

We will process your payment in your local currency. There are however some limitations and special cases in which we will have to charge your card in USD. In those cases, the conversion is handled by your financial institution.

What payment methods are accepted?

Credit Cards

We accept Visa, Mastercard, Discover, American Express, Maestro, and CB Bank. Note, cards issued that do

not carry one of these logos will not be accepted, therefore we recommend using PayPal as an alternative.

Shop Pay Installments

We're proud to offer more ways to pay. Now you can pay over time with Shop Pay and choose the plan that's best for you.

For more information visit the Shop Pay Installments FAQs Page.

Paypal

Use any form of payment method in your PayPal account in your country. Once you have added a payment

method, you can use our one-click PayPal express feature for a fast checkout.